Refund and Returns Policy
- Refund and Returns Policy
Returns
You may return your product within 7 days of delivery only if:
- The product is damaged, defective, or incorrect
- The product is unused and in original packaging
Non-Returnable Items
We do not accept returns if:
- The product is used
- The packaging is damaged
- The return is based on personal dissatisfaction without product defect
Refund Process
Once we receive and inspect the returned product, we will:
- Approve or reject the refund
- If approved, refund will be processed within 5–7 business days
Refunds will be credited to the original payment method.
Exchange Policy
We offer exchanges only in case of:
- Damaged product
- Wrong product delivered
Shipping Charges
Return shipping costs will be borne by:
- The customer (if personal reason for return)
- The company (if product is defective or wrong item sent)